150 CASE MINIMUM • 2021 SUMMER FURLOUGH LIST » DOWNLOAD

Frequently Asked Questions

Questions?

If you need additional assistance, please contact our Customer Service.

How do I log in?

To start, please click “Login”
Next enter your email address into the Login field
Now Enter your Password…

If you are a Retailer:

Once logged in, select your Distributor.
Next, select the Shipping location.
If you are shipping to your wholesale location (ROLO), please choose the “Ship to the Wholesale Location ROLO”.
Welcome to the New Syndicate Shopping Site!

I forgot my password - what do I do?

To recover your Password, please click on the “Forgot Password?” link.
Next, type in your email address.
Check your Email account for a link to reset your password.
Your New Password has been set.

What are Syndicate Starpoints?

Syndicate Stars is a loyalty rewards program!

You can earn Syndicate Starpoints by placing online orders through your preferred wholesaler on the Syndicate website. Every case of product purchased = 1 Starpoint. As Starpoints accumulate, they can be redeemed for items like Visa Gift Cards, TV’s, computers, and MORE!

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How do I know how many Starpoints I have?

To start, please click on the “Company Profile” link in your account dropdown list at the top right.
Here you will see the current balance of Syndicate Starpoints we have on record for you.

What if my Starpoints balance doesn't look correct?

Please contact customer support to assist you and help resolve any discrepancies.

How do I use my Starpoints?

To Start please click on the “Syndicate Stars”
Then click on the “Syndicate Stars Catalog” Here you can browse the Syndicate Stars Catalog by Starpoint Level and choose the item that you would like to redeem.